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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Estelle Carter

Estelle Carter

August 12, 2025

5  out of  5
rating by Estelle Carter
"I've been part of the State Farm family for over 30 years in three states. When I first visited the Suffolk VA office, my husband and I were greeted and serviced by Kym Hope. She was so personable, as well as professional, that we were totally comfortable. We became fast friends as she helped us navigate our transition and improve our coverage. Kym has done everything from showing compassion and responding quickly to my husband's passing during the pandemic to guiding me through financial assistance I needed that I didn't know existed. When I moved to NC I was elated to find out that the office was licensed here also! After the sad passing of the broker she was with formerly there was some confusion, but she was right there for me, again, at every step. Kym is the reason I have confidence in the Holland Agency. Technology allows a high level of quality service even though I'm many miles away from Portsmouth and Chesapeake. She handles my every question and concern with the same care I was accustomed to in-person. Every staff member has been very helpful and I'm glad to see this agency is doing so well. Gratefully, Estelle Carter"
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Irina Minevich

August 6, 2025

5  out of  5
rating by Irina Minevich
"A very helpful, patient, friendly agent."
We responded:
"We love our customers! Thank you so much for the feedback! "
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Shakela Cosme

August 5, 2025

5  out of  5
rating by Shakela Cosme
"Kym was very helpful and knowledgeable on renewal discounts and answering questions about additional policies I wanted to add. Thank you!"
We responded:
"Thank you for your feedback! She is a blessing to our team!"
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Angela Flood

August 4, 2025

5  out of  5
rating by Angela Flood
"Follow up was great 👍🏾"
We responded:
"Thank you for your feedback! We love to hear it. "
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Charles Stith

July 25, 2025

5  out of  5
rating by Charles Stith
"State Farm Kym Hope Team Leader was very helpful with my mother affairs with Home and Auto Insurance / Thank You so much!!"
We responded:
"Thank you for the great review! Kym is the best! "
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Tonya Elliott

July 24, 2025

5  out of  5
rating by Tonya Elliott
"I can't thank you enough you are the sweetest person I have ever met you are so helpful"
We responded:
"Thank you so much for the feedback! "
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Katelin Watson

July 23, 2025

5  out of  5
rating by Katelin Watson
"Best hands down . Most amazing woman ever very helpful and loving gets the job done …"
We responded:
"We appreciate your business and feedback! Thank you!"
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Emily McNeely

July 23, 2025

5  out of  5
rating by Emily McNeely
"Kym Hope is a very polite and respectful person she has been with us for many years and we love her very much. She genuinely cares for her clients and she make sure we understand what we are getting for our families needs. Couldn't ask for a better agent."
We responded:
"She is the best! Thank you for being a part of our Farm-ily! "
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Wiilliam Choru

July 21, 2025

5  out of  5
rating by Wiilliam Choru
"Kym hope is so nice and helpful with all my problems.we need more people lake her."
We responded:
"We agree! Kym is one of the best! "
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Tyrone Skates

July 16, 2025

5  out of  5
rating by Tyrone Skates
"Kym Hope is a great person to work with I've been working with her for five years now can always count on her she has never let me down"
We responded:
"Thank you so much for your feedback! We are glad you have had a great experience with us. "
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Allen Muscarella

July 11, 2025

5  out of  5
rating by Allen Muscarella
"Kym Hope is super friendly and extremely helpful. I have worked with her for several years now and through changes in agents, I have requested that my policies be moved to where ever she is working so that I can continue to work with her."
We responded:
"We are so glad you love Kym! "
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Chad Bourdon

July 11, 2025

5  out of  5
rating by Chad Bourdon
"Lauren was so helpful, caring and patient with my wife and I's situation, can't say enough good things about our experience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Shawn lamarre

July 9, 2025

5  out of  5
rating by Shawn lamarre
"Lauren was a huge help!"
We responded:
"Lauren is the best! We are so glad you had a great experience! "
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Anthony Marshburn

June 27, 2025

5  out of  5
rating by Anthony Marshburn
"Kym called me for a discount I didn't even know about and it saved me some money. Great customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Vivian Allmon

June 24, 2025

5  out of  5
rating by Vivian Allmon
"Ms Kim was very polite and understanding about I needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sunday Osbourne

June 17, 2025

5  out of  5
rating by Sunday Osbourne
"Ms. Kym Is the Best Insurance Agent on the Planet! I truly can’t say enough about Ms. Kym — she is hands down the best person in the world! From the very first conversation, she made everything so easy, clear, and stress-free. She goes above and beyond every single time, whether it’s finding the best rates, answering late-night questions, or just being incredibly kind and supportive through life’s ups and downs. Her professionalism is unmatched, her knowledge is top-tier, and her heart is in everything she does. It’s rare to find someone who truly cares the way Ms. Kym does. She doesn’t just sell insurance — she provides peace of mind, trust, and a personal connection that’s worth more than any policy. If you’re lucky enough to have Ms. Kym as your agent, hold on tight — because you’ve found a gem! Thank you, Ms. Kym, for being amazing in every way. You are truly a blessing!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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J. David Lovingood

June 16, 2025

5  out of  5
rating by J. David Lovingood
"I always say I will stay and follow her. Kim has been my agent for years and I trust her with everything. You are very lucky and taken care of when you work w Kim."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Willie Ward

June 11, 2025

5  out of  5
rating by Willie Ward
"I cannot say enough about the exceptional service I’ve received from Kym Hope over the years. From day one, Kym has been more than just an insurance agent—she’s been a trusted advisor and a true professional who genuinely cares about her clients. Whether it’s been life insurance, property coverage, or personal articles policies, Kym has consistently guided me with integrity, clarity, and unmatched expertise. She takes the time to understand your unique needs and ensures that every policy is tailored to provide the right protection at the right value. Her responsiveness and attention to detail are unmatched—I’ve always felt confident knowing that she’s just a phone call away, ready to help no matter the situation. Kym doesn’t just sell policies; she builds relationships and peace of mind. Thanks to her, I know my family, home, and personal assets are well protected. I wholeheartedly recommend Kym Hope to anyone looking for reliable, comprehensive, and caring insurance support. She truly embodies the excellence you hope for with State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kwame Lee

June 10, 2025

5  out of  5
rating by Kwame Lee
"Kym Hope was very instrumental in assisting me with acquiring my policy. She was kind, patient, thorough, and knowledgeable in assisting me with selecting the right policy. I appreciate the guidance as well as the care and concern as she assisted me through the process."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Alec Spitler

May 14, 2025

5  out of  5
rating by Alec Spitler
"Very kind and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Carey Cowling

May 8, 2025

5  out of  5
rating by Carey Cowling
"You can always count on the team at Beth Holland State Farm to handle any needs you have quickly and efficiently."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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LaShawnda Brooks

May 8, 2025

5  out of  5
rating by LaShawnda Brooks
"Kym was like an angel sent from above! I was so happy she reached out to me today because I had been putting off getting more life insurance coverage. Kym is very knowledgeable, professional, and friendly. She was patient, explained everything well, and answered all my questions. I look forward to continuing my relationship with this agency."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Julie Nobles

May 2, 2025

5  out of  5
rating by Julie Nobles
"Beth is an amazing agent. Taking care of her clients is top priority. She has a wonderful staff as well that is knowledgeable and driven to make sure everyone is taken care of. Definitely a hard-working team."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tiffany Weddle

April 28, 2025

5  out of  5
rating by Tiffany Weddle
"Stacey did a fantastic job answering my questions about my policy. She was professional, polite and quick! I didn’t have to stay on the phone forever 😅 Highly recommend her for your insurance needs! She knows how to take care of people!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Michelle Pope

April 28, 2025

5  out of  5
rating by Michelle Pope
"Just had the best experience with Stacey! She was amazing and incredibly helpful! Every question I had was answered in a knowledgeable and timely manner. If you’re looking for someone reliable, I highly recommend reaching out to her! You won’t be disappointed!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"