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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Terry

September 22, 2025

5  out of  5
rating by Melissa Terry
"Kym was beyond amazing today! Explained everything in a way that was easy to understand. Thank you for always understanding!"
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Karen Giacometti

September 18, 2025

5  out of  5
rating by Karen Giacometti
"Excellent service - they really care about and take care of their customers! The staff is very much appreciated!"
We responded:
"Thank you for your feedback! "
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Karen Bazemore

September 17, 2025

5  out of  5
rating by Karen Bazemore
"I have been with State Farm. Longer than I can remember. We'll over 30 years. Always had good service with them. Helped me a lot with the different challenges I had faced."
We responded:
"Thank you so much for the feedback! "
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Ashley Bidnick

September 17, 2025

5  out of  5
rating by Ashley Bidnick
"Heather was very helpful. Her return phone call was prompt and she was able to answer all of my questions. Heather was very friendly and I feel like a valued customer."
We responded:
"Thank you for your feedback! "
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John Luke Kelly

September 16, 2025

5  out of  5
rating by John Luke Kelly
"Kim from Beth Hollands office has been a great help getting me my policy back before it was rewritten so I could get the discount I needed desperately! 2 years with state farm with a policy I can’t get from anyone else without being hit on the head price wise!"
We responded:
"Thank you so much for your feedback! "
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Tenny Hizer-Walsh

September 15, 2025

5  out of  5
rating by Tenny Hizer-Walsh
"Kim Hope is the best insurance agent ever! She responds quickly and gives personal attention to your request. She is great with follow up and sticks with an issue until it is completely resolved. I have never been disappointed in her! Thank you Kim for all you do!"
We responded:
"Thank you for the amazing feedback! We are so happy to have you. "
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Lady Fingrs

September 9, 2025

5  out of  5
rating by Lady Fingrs
"Kim was thorough going through the aspects of my policies and her attentiveness to the client was perfect! Well Done!"
We responded:
"Thank you for the feedback! We are so glad you had a good experience with us. "
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Denise Green

September 8, 2025

5  out of  5
rating by Denise Green
"I had questions on my life insurance & she took care of them all"
We responded:
"We are here for you! Thank you for being a part of our Farm-ily!"
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Precious Thorne

September 3, 2025

5  out of  5
rating by Precious Thorne
"Kym Hope was so very helpful ,love talking to her she always have a beautiful personality and always eager to help."
We responded:
"Thank you for your feedback! We are so glad you are getting the service you deserve! "
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Ramon Rojas

August 25, 2025

5  out of  5
rating by Ramon Rojas
"Janeth, muy buen servicio ,amabilidad y sobre todo mucha paciencia y aclara todas las dudad que uno tenga ,una asistente muy profesional en su trabajo."
We responded:
"Muchas gracias, nos alegra que tuvo una buena experiencia. Janette ciertamente es una de las mejores de nuestro equipo. "
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LaTasha M. Anderson, LPC

August 25, 2025

5  out of  5
rating by LaTasha M. Anderson, LPC
"I can't say enough about how wonderful it has been to work with Kym. She is so thorough, knowledgeable and kind. She answers all my questions and explains things in an easy to understand way. Highly recommend!"
We responded:
"Thank you so much! We are so glad you love Kym as much as we do! "
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Estelle Carter

August 12, 2025

5  out of  5
rating by Estelle Carter
"I've been part of the State Farm family for over 30 years in three states. When I first visited the Suffolk VA office, my husband and I were greeted and serviced by Kym Hope. She was so personable, as well as professional, that we were totally comfortable. We became fast friends as she helped us navigate our transition and improve our coverage. Kym has done everything from showing compassion and responding quickly to my husband's passing during the pandemic to guiding me through financial assistance I needed that I didn't know existed. When I moved to NC I was elated to find out that the office was licensed here also! After the sad passing of the broker she was with formerly there was some confusion, but she was right there for me, again, at every step. Kym is the reason I have confidence in the Holland Agency. Technology allows a high level of quality service even though I'm many miles away from Portsmouth and Chesapeake. She handles my every question and concern with the same care I was accustomed to in-person. Every staff member has been very helpful and I'm glad to see this agency is doing so well. Gratefully, Estelle Carter"
We responded:
"Thank you so much! We are so glad to have you as part of our Farm-ily! "
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Irina Minevich

August 6, 2025

5  out of  5
rating by Irina Minevich
"A very helpful, patient, friendly agent."
We responded:
"We love our customers! Thank you so much for the feedback! "
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Shakela Cosme

August 5, 2025

5  out of  5
rating by Shakela Cosme
"Kym was very helpful and knowledgeable on renewal discounts and answering questions about additional policies I wanted to add. Thank you!"
We responded:
"Thank you for your feedback! She is a blessing to our team!"
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Angela Flood

August 4, 2025

5  out of  5
rating by Angela Flood
"Follow up was great 👍🏾"
We responded:
"Thank you for your feedback! We love to hear it. "
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Charles Stith

July 25, 2025

5  out of  5
rating by Charles Stith
"State Farm Kym Hope Team Leader was very helpful with my mother affairs with Home and Auto Insurance / Thank You so much!!"
We responded:
"Thank you for the great review! Kym is the best! "
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Tonya Elliott

July 24, 2025

5  out of  5
rating by Tonya Elliott
"I can't thank you enough you are the sweetest person I have ever met you are so helpful"
We responded:
"Thank you so much for the feedback! "
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Katelin Watson

July 23, 2025

5  out of  5
rating by Katelin Watson
"Best hands down . Most amazing woman ever very helpful and loving gets the job done …"
We responded:
"We appreciate your business and feedback! Thank you!"
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Emily McNeely

July 23, 2025

5  out of  5
rating by Emily McNeely
"Kym Hope is a very polite and respectful person she has been with us for many years and we love her very much. She genuinely cares for her clients and she make sure we understand what we are getting for our families needs. Couldn't ask for a better agent."
We responded:
"She is the best! Thank you for being a part of our Farm-ily! "
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Wiilliam Choru

July 21, 2025

5  out of  5
rating by Wiilliam Choru
"Kym hope is so nice and helpful with all my problems.we need more people lake her."
We responded:
"We agree! Kym is one of the best! "
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Tyrone Skates

July 16, 2025

5  out of  5
rating by Tyrone Skates
"Kym Hope is a great person to work with I've been working with her for five years now can always count on her she has never let me down"
We responded:
"Thank you so much for your feedback! We are glad you have had a great experience with us. "
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Allen Muscarella

July 11, 2025

5  out of  5
rating by Allen Muscarella
"Kym Hope is super friendly and extremely helpful. I have worked with her for several years now and through changes in agents, I have requested that my policies be moved to where ever she is working so that I can continue to work with her."
We responded:
"We are so glad you love Kym! "
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Chad Bourdon

July 11, 2025

5  out of  5
rating by Chad Bourdon
"Lauren was so helpful, caring and patient with my wife and I's situation, can't say enough good things about our experience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Shawn lamarre

July 9, 2025

5  out of  5
rating by Shawn lamarre
"Lauren was a huge help!"
We responded:
"Lauren is the best! We are so glad you had a great experience! "
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Anthony Marshburn

June 27, 2025

5  out of  5
rating by Anthony Marshburn
"Kym called me for a discount I didn't even know about and it saved me some money. Great customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."